Policies

Return Policy

Returns/Reselections

Lifestyle Furniture accepts returns within three (3) days of your receipt of an item, excluding bedding products. You will be charged a 20% restocking fee on all regular stock furniture returns. Returns on Special Order items are limited to transit damage or manufacturer defect only. Special Order returns due to customer preference, no-fits or any other reason are not accepted. Lifestyle Furniture does not accept returns on mattresses, box springs, pillows, comforter sets, or other bedding products. Lifestyle Furniture does not charge a restock fee on accessories such as area rugs, lamps, wall art, silk trees, florals, and table and ledge accessories. Lifestyle Furniture reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer.

If returned items need to be picked up from your home, you will be charged a pickup fee. Your initial delivery fee is not refundable. Prices paid at the time of purchase are final. Refunds on purchases made by cash or check will be refunded by mailed check after ten (10) business days of receipt of returned merchandise. Refunds by credit card will post to your account within three (3) business days. If you desire to reselect different furniture, you must go to our showroom at 21 E Shaw ave, Fresno, CA 93710 within three (3) days of purchase. Reselections on regular stock items for greater or equal value require a 5% restock fee plus an additional redelivery fee. Reselections on regular stock items for lesser value require a 10% restock fee plus an additional redelivery fee.

Return Eligibility

Items must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).

Damaged Items

If your item arrived damaged or defective, we are happy to arrange for a prompt replacement. Please contact a guest services team member at 559-228-0212 to help you with the process.

Steps for Returning an Item or Order

  1. Please contact a guest services team member to initiate a return at 559-228-0212.
  2. You will be given an RMA number which is necessary to process a return.
  3. You can return the item to 4525 West Shaw Ave, Fresno, CA 93722 Please include the RMA # for proper processing when return to our warehouse at 4525 W Shaw Ave, Fresno, CA 93722.